Problem Solving & Conflict Management


Problem solving is the process of identifying and finding a solution to a problem or issue. It involves defining the problem, gathering information, evaluating options, and implementing a solution.

Conflict resolution is the process of finding a peaceful and mutually acceptable way to resolve a disagreement or disagreement between two or more parties. It involves identifying the root cause of the conflict, communicating openly and honestly, and working together to find a solution that addresses the concerns of all parties involved.

Conflict resolution skills are important for leaders to have as they help to create a positive and productive work environment and prevent small issues from escalating into bigger problems and bottle necking the progress of the whole team or project.

Why is problem solving and conflict management critical for your team?

Problem solving and conflict resolution are critical on teams because they help to ensure that team members are able to work effectively and efficiently towards a common goal. When problems arise or conflicts occur, they can distract team members and disrupt productivity. By addressing problems and conflicts promptly and effectively, leaders can help to keep the team focused and on track.

In addition, effective problem solving and conflict resolution skills can foster a positive and collaborative work environment, which is essential for building strong team relationships and promoting teamwork. When team members feel that their concerns are being heard and addressed, they are more likely to feel valued and invested in the success of the team. This can lead to increased morale and motivation, which can in turn improve team performance


What are the benefits of effectively solving problems and conflict on your team?

There are several benefits of effective problem solving and conflict management on teams:

  1. Improved productivity: When problems and conflicts are addressed promptly and effectively, team members can stay focused on their work and be more productive.

  2. Enhanced team relationships: By resolving conflicts and finding solutions to problems together, team members can build stronger relationships and trust.

  3. Increased morale: When team members feel that their concerns are being heard and addressed, they are more likely to feel valued and motivated, which can improve morale.

  4. Better decision making: By considering multiple perspectives and viewpoints, teams can make more informed and well-rounded decisions.

  5. Greater innovation: Solving problems and resolving conflicts requires creativity and out-of-the-box thinking, which can lead to new and innovative ideas.

Topics Include:

  1. What's your problem? Are your problems really problems or just opportunities?
  2. Do you really have a problem? How the "magical" powers of your mind create problems where non truly exist.
  3. Timing the fight, flight, fright instincts and creating a problem solving approach that works for you.
  4.  A good fight - Standing up for yourself - Don't remain a victim to problems or conflicts. Do something about it.
  5. Picking your battles - not attending every argument you are invited to.
  6. What's the real Issue? "LISTENING" to what is not being said.
  7. Getting to yes. Intervening and creating solution-oriented energy that everyone can not only live with but thrive with.
  8. Taking another look. How a new perspective can lead to an innovative solution.
  9. Agreeing to disagree. Letting go of the need to be "RIGHT" and accepting the situation as it is.
  10. Understanding the problem. Assessing the situation before jumping to the solution.
  11. Solving problems before they happen. Thinking in advance and creating solutions to prevent problems.
  12. Making waves. Intentionally creating conflict in order to inspire new levels of success.

In conclusion, problem solving and conflict management are important skills for leaders and team members to have in order to work effectively and efficiently towards a common goal.

Problem solving involves identifying and finding solutions to problems or issues, while conflict management involves finding peaceful and mutually acceptable ways to resolve disagreements. Both skills are essential for building strong team relationships, improving productivity, and fostering a positive work environment.

By developing their problem solving and conflict management skills, leaders and team members can work collaboratively and effectively to achieve their goals and drive success for their team and organization.


My professional picture

I am a Certified Professional Life Coach (CPC), an Energy Leadership Index Master Practitioner (ELI-MP) and a Core Transition Dynamic Specialist (CTDS) through the Institute for Professional Excellence in Coaching (iPEC).

I've also completed a Bachelor of Science in Accounting, Tony Robbins UPW, Life Mastery, Business Mastery and Date With Destiny live seminars.